As a dispensary within General Practice we are only allowed to dispense medication for patients who live more than a mile from a chemist or who are here temporarily.

Online Repeat Prescriptions & Appointments

We have changed our online prescriptions system.  Please click on the button below and pre-register to access our online prescription system (go live date to be confirmed) and you will also be able to book your appointments online.   

Opening Times

Bottreaux Surgery
8.30am-1pm and 2.00pm-6.00pm Monday-Friday (closed 1pm-2pm)

Tintagel Medical Centre
8.30am-12.30pm and 2.00pm-6.00pm Mondays, Tuesdays and Thursdays (closed 12.30-2pm) and 8.30am-12.30pm Wednesdays and Fridays

We are able to dispense medication to our patients who live more than 1 mile from a chemist (there are exceptions to this rule – please speak to the dispensary staff for further information).  

Dispensary Staff Qualifications  

The dispensary staff have all either completed or are undergoing formal training:

Karen Bolt – NVQ 2 in Pharmacy Services.

Teresa Dawe – Dispensing Assistants Certificate.

Elizabeth Statton – Dispensing Assistants Certificate. 

Debbie Cassidy – Dispensing Assistants Certificate.

Delivery service  

On Monday’s, Wednesday’s & Friday’s we offer a delivery service for our patients to collect their medication from Crackington Haven Snooker Club, Luggs Garage in Delabole, Marshgate Post Office & Wainhouse Corner Post Office.  

A consent form for the delivery service is available below:

Consent form

Patients should leave their prescription request counterfoil in the designated boxes along with the appropriate payment (cheques made payable to Bottreaux Surgery or cash are accepted) by no later than 1pm on the above days. The medication will then be delivered back to your chosen delivery point within four working days.  Please allow 48 hours notice if we have to order items in for you. Prescriptions are normally delivered by 2pm on the above days.

Please note prescriptions requested on a Friday are not guaranteed to be delivered by Monday due to the weekend.

Please check your repeat slip carefully for messages from the dispensary .

Holiday request  

Should you require medication early in order to cover a forthcoming holiday, please write a note indicating this on your request slip. The dispensary staff will then be happy to oblige.

Medication reviews

Patients who receive repeat prescriptions need to have their medication checked at least annually. The prescription counterfoil indicates how many more prescriptions you can have before your next review.  A letter will be sent inviting you to make an appointment with the appropriate clinician.  Please make your appointment at the earliest opportunity to avoid any delay with your next prescription request.

Pre-payment certificates

If you are liable for prescription charges and are on two or more items regularly every month, you should consider obtaining a pre-payment certificate as there are significant savings to be made. Pre-payment certificates can be bought three monthly or yearly.  Please speak to the dispensary staff for further information and to obtain the necessary application form.

Getting the Right Treatment - Chemist Rota

Online Repeat Prescriptions

Prescription orders can now be made via the link below. You will, however, require log in details with a password to do this. This is the same as the details required for the online booking registration, so you will NOT need to register again if you have already signed up for the online booking service.

Order Your Prescription Online

Repeat Prescriptions

Repeat medication can be ordered in one of the following ways:

• Repeat slip may be presented at the surgery, posted or left at one of the designated delivery points. (Further details available on request)
• Repeat slip may be presented at your designated Chemist in Camelford or Tintagel
• We also have a fax facility the numbers are:- 01840 250666 (Boscastle) & 01840 770198 (Tintagel)
• If you are housebound, your repeat medication can be ordered by leaving a message on the answerphone on 01840 250843
• By following the link on this page to the online form and carrying out the simple one-off registration

Please remember that whichever system you use your prescription will normally be ready within 48 working hours, so you need to allow yourself a few days grace so that you do not run out of medication.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.00 per item from 1st April 2019
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website