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As a dispensary within General Practice we are only allowed to dispense medication for patients who live more than a mile from a chemist or who are here temporarily.

Online Repeat Prescriptions & Appointments

We have changed our online prescriptions system.  Please click on the button below and pre-register to access our online prescription system (go live date to be confirmed) and you will also be able to book your appointments online.   

Opening Times

Bottreaux Surgery
8.30am-1pm and 2.00pm-6.00pm Monday-Friday (closed 1pm-2pm)

Tintagel Medical Centre
8.30am-12.30pm and 2.00pm-6.00pm Mondays, Tuesdays and Thursdays (closed 12.30-2pm) and 8.30am-12.30pm Wednesdays and Fridays

 

We are able to dispense medication to our patients who live more than 1 mile from a chemist (there are exceptions to this rule – please speak to the dispensary staff for further information).  

 

 

Dispensary Staff Qualifications  

 

The dispensary staff have all either completed or are undergoing formal training:

 

Karen Bolt – NVQ 2 in Pharmacy Services.

 

Teresa Dawe – Dispensing Assistants Certificate.

 

Elizabeth Statton – Dispensing Assistants Certificate. 

 

Debbie Cassidy – Dispensing Assistants Certificate.

 

 

Delivery service  

  

On Monday’s, Wednesday’s & Friday’s we offer a delivery service for our patients to collect their medication from Crackington Haven Snooker Club, Luggs Garage in Delabole, Marshgate Post Office & Wainhouse Corner Post Office.  

A consent form for the delivery service is available below:

Consent form

Patients should leave their prescription request counterfoil in the designated boxes along with the appropriate payment (cheques made payable to Bottreaux Surgery or cash are accepted) by no later than 1pm on the above days. The medication will then be delivered back to your chosen delivery point within four working days.  Please allow 48 hours notice if we have to order items in for you. Prescriptions are normally delivered by 2pm on the above days.

  

Please note prescriptions requested on a Friday are not guaranteed to be delivered by Monday due to the weekend.

 

Please check your repeat slip carefully for messages from the dispensary .

 

Holiday request  

 

Should you require medication early in order to cover a forthcoming holiday, please write a note indicating this on your request slip. The dispensary staff will then be happy to oblige.

 

Medication reviews

Patients who receive repeat prescriptions need to have their medication checked at least annually. The prescription counterfoil indicates how many more prescriptions you can have before your next review.  A letter will be sent inviting you to make an appointment with the appropriate clinician.  Please make your appointment at the earliest opportunity to avoid any delay with your next prescription request.

Pre-payment certificates

 

If you are liable for prescription charges and are on two or more items regularly every month, you should consider obtaining a pre-payment certificate as there are significant savings to be made. Pre-payment certificates can be bought three monthly or yearly.  Please speak to the dispensary staff for further information and to obtain the necessary application form.

Getting the Right Treatment - Chemist Rota

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